| Applies To | For | Amount per Ticket | ||
|---|---|---|---|---|
| Agent-Assisted Cancellation1 | Cancellation requested within 24 hours of booking | Per-passenger, per-ticket service fees: | ||
| Domestic: $50 | ||||
| International: $75 | ||||
| Business & First Class: $75 | ||||
| Cancellation & Refunds (After 24 Hours) | ||||
| Air – Economy | Air – Business/First | |||
| Domestic | International | Domestic | International | |
| Agent-Assisted Cancellation1 with Future Credit | $50 | $50 | $100 | $100 |
| Agent-Assisted Cancellation2 with Refund | $100 | $250 | $250 | $250 |
| Changes to Existing Bookings (Exchange) | ||||
| Within 10 days of the new travel date1 | $50 | $50 | $100 | $100 |
| Beyond 10 days of the new travel date2 | $100 | $250 | $250 | $250 |
| Additional Exchange Services | ||||
| Air – Economy | Air – Business/First | |||
| Domestic | International | Domestic | International | |
| Agent-Assisted Waivers | $50 | $50 | $100 | $100 |
| Fees for agent assistance in processing airline refunds, credits, or special service requests for the following situations:3 | ||||
| Death/Bereavement | Duplicate Ticket | Infant Ticket | Medical Cases | |
| Military | Name Change | Name Correction | No Show | |
| Ticket Reinstatement | Routing Changes | Ticket Validity Extension | Unaccompanied Minor (UNMR) | |
| Visa / Schengen Visa Issues | ||||
| (1) Most airline tickets are non-refundable unless specifically stated otherwise. Refund eligibility depends on airline fare rules and Tripyzo’s ability to obtain waivers from the airline. | ||||
| (2) All airline refunds or travel credits are governed by the respective airline’s policies, procedures, and fare conditions. | ||||
| Post-ticketing service fees shown during the payment process may appear in your local currency. | ||||
| Passenger categories may include: adult, child, infant, student, senior, and military travelers. | ||||
| Post-ticketing service fees for exchanges, cancellations, refunds, and credits are applied per passenger and per ticket. | ||||
| All Tripyzo post-ticketing service fees are non-refundable and may change without prior notice. These fees do not include additional airline-imposed charges. | ||||
| Government taxes and airport fees may vary depending on destination and airline regulations. Only the final total displayed during checkout will be charged. | ||||
| (3) Special Service Requests – All requests are subject to airline approval and compliance with airline travel policies. | ||||
| Name Misspelling – Occurs when the passenger name does not exactly match the government-issued identification. | ||||
| Visa/Passport Decline – Supporting documentation may be required for processing. | ||||
| Baggage Issues – Baggage tags and receipts may be required for verification. | ||||
| No-Show – Documentation explaining the missed flight may be required. | ||||
| Denied Boarding – Airline confirmation or documentation may be required. | ||||
| Duplicate Tickets – Copies of duplicate tickets for the same itinerary may be required for review and refund eligibility. | ||||